Shaping Purr-adise
One paw print at a time
Neko Neko Purrks
Enjoy staff discounts on all purchases
Enjoy medical reimbursement
Enjoy free-flow cat content
Join Us
Responsibilities
- Feed, water, nurture and care for cats
- Maintaining hygiene and cleanliness within all areas of the hotel
- Check and monitor for signs of disease, illness or distress in guests
- Keep detailed records of feeding, exercise and medication schedules
- Process hotel reservations & viewing appointments
- Maintain communication touch points with cat owners
- Facilitate & plan the arrival & departure of guests
- Provide rewards and treats for good behaviour where necessary
Skills and Abilities Required
While a love of cats ranks among the top qualities we require for our caretakers, additional skills are also just as necessary. Dealing with our clients requires excellent levels of customer service skills and the ability to empathize with cat owners is essential. The job scope also requires high attention to detail, meticulous levels of cleanliness and patience when dealing with cats. It may also be physically demanding at times.
- Singaporeans or PR only
- Computer literate – Email, Microsoft/iOS Office
- Fluent in spoken and written English
- Ability to converse in Mandarin & Japanese to liaise with clients is advantageous
- Excellent telephone and interpersonal conversational etiquette
- Overtime work may ocassionally be required
Additional Qualifications
Caring for feline guests requires our caretakers to have the ability to remain calm during emergency situations. Knowledge concerning basic pet first aid, prior veterinary work experience and volunteer work at animal shelters is a plus.
Who Is An Ideal Candidate for this Role?
- At least 1-2 years prior veterinary care experience preferred
- New/recent graduates are also welcome to apply and will receive training
- 1-2 years experience in customer service is good to have
- You are excellent at communicating with both customers and staff members
- You can multi-task and work independently
- You are willing to go the extra mile to ensure the health and safety of our guests
Apply Now!
Responsibilities
- Manage day-to-day operations of the grooming salon
- Perform advanced grooming-specific tasks for cats in a safe, cage-free, and stress-free manner
- Including but not limited to scissoring, showering, styling, spa, nail clipping, paw pad shaving
- Inspect cats for external signs of infection, parasites, injury and/or disease
- Maintain exceptional standards of facility safety, hygiene and tidiness
- Accept and co-ordinate grooming appointments
Skills and Abilities Required
A love of cats ranks among the top qualities we require for the people we select to grow our team. You must be exceptionally passionate about caring for our feline charges, be unafraid to place their safety before yours, and remain committed to their well-being and care.
- Age 18 and above
- Singaporeans or PR only
- Prior experience working with cats required
- Computer literate – Email, Microsoft/iOS Office
- Fluent in spoken and written English and Mandarin. Bahasa Melayu advantageous.
- SKC grooming certificates are advantageous but not a requirement to apply.
Who Is An Ideal Candidate for this Role?
- You have a basic to intermediate understanding of cats, and cat behaviour. Knowledge of cat nutrition and health is advantageous.
- You can multi-task and work independently.
- You possess a great passion and love for cats of all ages and temperaments
- You are patient, kind, and detail-oriented
- Good communication and interpersonal skills
- Working experience at a grooming facility is advantageous but not necessary.
Apply Now!
Responsibilities
- Manage day-to-day operations of the grooming salon
- Perform basic grooming-specific tasks for cats in a safe, cage-free, and stress-free manner
- Including but not limited to showering, styling, spa, nail clipping, paw pad shaving
- Inspect cats for external signs of infection, parasites, injury and/or disease
- Maintain exceptional standards of facility safety, hygiene and tidiness
- Accept and co-ordinate grooming appointments
Skills and Abilities Required
A love of cats ranks among the top qualities we require for the people we select to grow our team. You must be exceptionally passionate about caring for our feline charges, be unafraid to place their safety before yours, and remain committed to their well-being and care.
- Age 18 and above
- Singaporeans or PR only
- Prior experience working with cats preferred
- Computer literate – Email, Microsoft/iOS Office
- Fluent in spoken and written English and Mandarin
- SKC grooming certificates are advantageous but not a requirement to apply.
Who Is An Ideal Candidate for this Role?
- You have a basic to intermediate understanding of cats, and cat behaviour. Knowledge of cat nutrition and health is advantageous.
- You can multi-task and work independently.
- You possess a great passion and love for cats of all ages and temperaments
- You are patient, kind, and detail-oriented
- Good communication and interpersonal skills
- Working experience at a grooming facility is advantageous but not necessary.
Apply Now!
We’re looking for sincere, honest and driven cat owners to join our front-facing, retail team. If you have a passion for speaking to, listening, problem-solving and placing smiles on other’s faces, we want you knocking on our doors!
What You’ll Do:
- Support the day-to-day business operations of the retail store
- Perform cashiering and inventory duties
- Attend to customers looking to shop in-stores and assist them with product recommendations
- Book customers in for cat grooming appointments
- Maintain an e-commerce database with promotions, new products
- Handle incoming phone calls, emails and online inquiries
- General housekeeping for the retail store
Job Requirements
- You must possess a love for cats and have an empathetic disposition
- Enjoy building customer relationships
- Possesses a good approach to customer care, including good listening skills and call handling
- Relevant experience in customer service or front-facing customer positions
- Excellent verbal and written proficiency in English
- Strong typing skills (min 40 wpm)
- Proficiency in Mandarin and Bahasa Malayu is preferred
- Be able to work independently and proactively
Apply Now!
We’re looking for sincere, honest and driven cat owners to join our customer service team. If you have a passion for speaking to, listening, problem-solving and placing smiles on other’s faces, we want you knocking on our doors!
What You’ll Do:
- Respond to customer enquiries regarding the company’s products and services
- Attend to multi-channel inquiries and log them in a timely manner
- Monitor, update and close CRM tickets
- Maintain an e-commerce database with promotions, new products
- Handle incoming phone calls, emails and online inquiries
Job Requirements
- You must possess a love for cats and have an empathetic disposition
- Enjoy building customer relationships
- Possesses a good approach to customer care, including good listening skills and call handling
- Relevant experience in customer service or front-facing customer positions
- Excellent verbal and written proficiency in English
- Strong typing skills (min 40 wpm)
- Proficiency in Mandarin and Bahasa Malayu is preferred
- Be able to handle challenging customers via multiple inbound channels
- Be able to work independently and proactively