Better Cat Care for Life

At Neko Neko, we set a higher standard for cat care. Through shared knowledge and considered practices, we pride ourselves on creating care experiences that prioritise safety, respect, and long-term feline wellbeing.

Book Now

Message Us

Worry Less, Love More

Caring for a cat shouldn’t feel uncertain or stressful. At Neko Neko, we exist to remove that worry by creating infrastructure for modern cat parents. 

 

We build care systems you can trust, grounded in an understanding of how cats experience the world around them. Through calm handling, considered environments, and shared knowledge, we help cat parents make confident decisions and provide care that supports their cat’s wellbeing over time. 

 

Our services work together as a connected ecosystem, so your cat experiences consistency, safety, and respect at every stage of life.
Alt image Alt image Alt image

Our Approach to Holistic Cat Care

Better cat care goes beyond meeting physical needs. It includes how a cat feels, how safe they are in their environment, and how well they cope with daily life. These aspects are closely connected, and when one is overlooked, the others are often affected.

 

We believe good care is realistic, life-long care. It's about making thoughtful decisions within an owner’s circumstances, and continuing to learn and improve over time. This balanced approach allows cats to receive care that is both supportive and sustainable.

 

This belief shapes how we care for cats, and how we support the people who love them, for the long term.

Book Now

How We Support You and Your Cat

Practical, cat-first care services designed to support your cat’s wellbeing at every stage of life. 

Alt image Alt image Alt image

Routine Cat Grooming

Cat grooming services that focus on gentle handling, stress-aware techniques, & regular care that supports coat health and comfort over time.

Learn More
Alt image Alt image Alt image

Vacation Care

Cat boarding hotels & professional cat sitting services designed to preserve routine, reduce stress, & keep cats comfortable in familiar, safe environments.

Learn More
Alt image Alt image Alt image

Cat Care Supplies

A curated selection of cat food, grooming supplies & everyday essentials based on suitability, quality, and long-term health, helping cat owners make clearer, more informed choices.

Find Stores

Here's What Other Cat Parents Think

Cat Care Made Simple

Every step is made to be clear and easy for both you and your cat.

Book Now
Alt image Alt image Alt image

Join the Club for Better Cat Parents

Good care adds up, we know. That's why the Neko Neko Club rewards the small, consistent things you already do for your cat, from routine grooming to everyday care choices!

 

Earn purrks with every spend, unlock higher tiers as your care journey grows, and enjoy partner rewards along the way, all while doing what’s best for your cat.

 

Free to join. Easy to love.

 

Join the Club

Learn Well. Care Better.

Raise the Standard.

The Neko Academy is the education arm of Neko Neko, offering cat care classes for owners and professional courses for groomers. It’s where cat-first care begins, and where better practices are passed on.

Learn more

Cat Care Classes

Approachable courses made to help cat owners feel more confident in everyday care.

Explore Courses

Professional Courses

Structured, cat-only training for those pursuing grooming and care as a profession.

Learn More

Questions Cat Owners Often Ask

Is Neko Neko the right fit for first-time cat owners?

Without a doubt. Many of our clients are new cat parents looking for calm, guided support as they learn and build confidence in their cat care journey.

 

Our team of cat lovers (often cat owners themselves!) take the time to explain what your cat needs, what is normal behaviour, and what to expect from grooming, boarding, and everyday care. There is no pressure to “know anything” before coming in.

 

If you are unsure, that's what we're here for! We are always happy to guide you.

What does "holistic cat care" actually mean?

To us, holistic care means considering a cat’s physical health, emotional safety, and mental comfort together, while also being realistic about an owner’s circumstances. It’s about consistent, thoughtful care rather than perfection or expensive choices.

My cat is anxious and nervous outside. I'm worried it won't cope well.

Our care philosophy prioritises gentle handling, stress-aware environments, and respect for a cat’s limits. We work at each cat’s pace and adjust care based on what your cat is comfortable with.

 

Our staff always take time to observe your cat’s behaviour, and will work with you to discuss a solution tailored to your cat. For example, they may recommend shorter or gradual grooming sessions, or offer to place a privacy curtain over your cat's boarding cabin.

What if my cat doesn’t cope well with grooming or boarding?

We pay close attention to how each cat responds to care. If a cat is distressed, we prioritise their wellbeing and adjust or stop as needed. Not every service suits every cat, and we believe recognising that is part of responsible care.

Do I need to use all your services to benefit from Neko Neko?

Not at all. Many cat owners start with one of our solutions, or courses, and add others as their needs change. Our role is to support you and your cat where you are, never to push a fixed path or upsell things you do not need.

Do I need prior experience to attend the Neko Academy classes or join the Neko Neko Club?

No prior experience is required. Our classes and Neko Neko Club are designed to be welcoming, accessible, and supportive for cat parents at any stage of their journey.

Is the Neko Academy only for grooming professionals?

No. Neko Academy offers learning paths for both cat owners and aspiring grooming professionals. Cat owners can attend foundation classes, while professionals can pursue structured grooming training.

What makes Neko Neko different from other pet care providers?

We focus exclusively on cats, and everything we do is guided by how cats experience care. From services and environments to education and community, our work is shaped by understanding of our feline friends, rather than convenience.

 

We are not driven by trends or ego. Neko Neko was, and continues to be built by ordinary cat parents (just like you!) who genuinely care about companion cats and believe that doing small things well, every day, is how standards are raised over time.

View Full FAQ

Contact Us