Monthly Promotions
With effect 1 July 2024, all promo codes will be made available for redemption via your Neko Neko Club account for ease of access.
Grooming
Boarding
Home Care
10% OFF First Groom
Terms & Conditions
- Offer valid only for the first appointment of new customers and does not apply to new cats added to existing customer accounts.
- Mondays - Thursdays, excluding public holidays.
- Valid for Essential, Classic, Signature grooms only.
- Not applicable to new cats added to existing customer accounts.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
50% Off New Spa Menu
Terms & Conditions
- Valid Mondays to Fridays only, excluding public holidays.
- Applicable for new spa services only.
- Applicable for all coat types and must be paired with a main service.
- Bookings should only be made after the team’s spa training has been completed (tentatively from 10 December 2025).
- Not stackable with other promotions, discounts, offers, or vouchers.
- No refunds or modifications once payment has been made.
- Selection of salon location/groomer is not available with this promotional offer.
- Appointment will be allotted to the nearest available salon based on the customer's postal code for pickup/drop-off.
- Additional charges may apply for transport or multi-cat pickups as per standard policy.
- Eligibility for this promo will not be committed nor reserved in advance.
- Neko Pte Ltd reserves the right to amend the terms of this promotion without prior notice, and in the event of a dispute shall have the final say.
10% Off Weekday Grooming
Terms & Conditions
- Valid Mondays to Fridays only, excluding public holidays.
- Applicable for all coat lengths.
- Valid for all services at KB under Katie.
- Valid for Essential Groom at JK under Sinead.
- Valid for Essential & Classic Grooms at MM under Corinne.
- Not stackable with other promotions, offers, or discounts.
- No refunds or modifications once payment has been made.
- Selection of groomer/salon is fixed based on the participating groomers listed above.
- Eligibility for this promo will not be committed nor reserved in advance.
- Neko Pte Ltd reserves the right to amend the terms of this promotion without prior notice and shall have the final say in any dispute.
10% OFF Next Groom
Within 8 weeks from the last groom
Terms & Conditions
- Mondays - Thursdays, excluding public holidays.
- Only applicable if customer books an appointment happening within 8 weeks from the last.
- Valid for Essential, Classic, Signature grooms only.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
$10 2-Way Transport
Terms & Conditions
- Mondays - Fridays, excluding public holidays.
- Valid for Essential, Classic, Signature grooms only.
- Selection of salon location/groomer is not available with this promotional offer.
- Appointment will be allotted to the closest available salon based on the customer's postal code for pickup/drop off.
- Additional $10/cat applies for 2nd cat and more.
- For customers who wish to select groomer/salon, transport will be at regular rate of $20/way.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
[Platinum Tier] 10% OFF Grooming
Terms & Conditions
- Applicable on all days except public holidays.
- Valid for Essential, Classic, Signature grooms only.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
Please check our FAQ to learn how to redeem this voucher.
20% Off Classic and Deluxe Cabins
Terms & Conditions
- Stay must be booked for August 2025 to February 2026.
- Minimum stay of 5D4N, valid at all outlets.
- Applies to Classic and Deluxe cabins only.
- Applicable for both new and returning customers.
- Blackout dates apply.
- Not valid for splitting across multiple bookings.
- Not stackable with other promotions, offers, or discounts.
- No refunds or modifications once payment has been made.
- Eligibility for this promo will not be committed nor reserved in advance.
- Neko Pte Ltd reserves the right to amend the terms of this promotion without prior notice, and shall have final say in case of dispute.
10% OFF First Stay
Terms & Conditions
- Offer valid only for the first appointment of new customers and does not apply to new cats added to existing customer accounts.
- Min 7D6N stay.
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable on blackout dates , with other promotions or discounts.
- Non-refundable or modifiable once paid for.
[Platinum] 10% OFF Hotel Stays
Terms & Conditions
- Min 4D3N stay.
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable on blackout dates, with other promotions or discounts.
- Non-refundable or modifiable once paid for.
Please check our FAQ to learn how to redeem this voucher.
10% OFF First Housecall Groom
Terms & Conditions
- For new clients only.
- Offer is applied to Express & Essential Grooms only.
- Not stackable with other bookings.
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable with other promotions or discounts.
- Non-refundable or modifiable once paid for.
[Platinum] 10% OFF Cat Sitting
Terms & Conditions
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable on blackout dates, with other promotions or discounts.
- Non-refundable or modifiable once paid for
Please check our FAQ to learn how to redeem this voucher.
Book a Service for Your Kitty Today!
Please select your preferred location before proceeding with the booking.
Frequently Asked Questions
How do I apply discounts?
Log in to your account > Get Purrks > click "Get Reward" and choose one of the following steps for each type of voucher:
Grooming Rewards:
• Website Booking: Enter your reward code while making your booking. Exclude last 7 digits of the code. For example: [10OFF]8UHKYGN, code to key in: 10OFF
• Neko WhatsApp Helpdesk: Send a screenshot of your reward under the Your Rewards tab.
Note: Grooming voucher eligibility will be verified at the counter on the day of grooming.
Boarding Rewards:
• Website Booking: Enter your reward code while making your booking. Exclude last 7 digits of the code. For example: [10OFF]8UHKYGN, code to key in: 10OFF
• Neko WhatsApp Helpdesk: Send a screenshot of your voucher under the voucher tab.
Note: Boarding reward eligibility will be verified by Neko Helpdesk before boarding payment
Retail Rewards:
• Online Purchase: Click "Apply code" to automatically use your reward.
• In-Store Purchase: Provide the counter staff with your reward code found under your Neko Neko Club Voucher tab.
The codes don't work, what do I do?
For any issues, please contact our Customer Service team via WhatsApp at 6288 3636 (available daily from 10AM to 7PM).
