Monthly Promotions
With effect 1 July 2024, all promo codes will be made available for redemption via your Neko Neko Club account for ease of access.
Grooming
Boarding
Home Care
10% OFF First Groom
Terms & Conditions
- Offer valid only for the first appointment of new customers and does not apply to new cats added to existing customer accounts.
- Mondays - Thursdays, excluding public holidays.
- Valid for Essential, Classic, Signature grooms only.
- Not applicable to new cats added to existing customer accounts.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
$70 Essential Groom + Toothbrushing
Terms & Conditions
- Applicable for all coat lengths.
- For new customers only.
- For Artisans Corrinne, Ming Shun, Sinead and Wendy only.
- Mondays - Fridays, excluding public holidays.
- Not stackable with other promotions.
- No refund or modifications once paid for.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
$50 Collagen Spa + Toothbrushing
Terms & Conditions
- Valid for Essential, Classic, Signature grooms only.
- Not stackable with other promotions.
- No refund or modifications once paid for.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
$30 OFF Classic Groom
Terms & Conditions
- Applicable for all coat lengths.
- For new customers only.
- For Artisans Corrinne, Ming Shun, and Wendy only.
- Mondays - Fridays, excluding public holidays.
- Not stackable with other promotions.
- No refund or modifications once paid for.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
$10 2-Way Transport
Terms & Conditions
- Mondays - Fridays, excluding public holidays.
- Valid for Essential, Classic, Signature grooms only.
- Selection of salon location/groomer is not available with this promotional offer.
- Appointment will be allotted to the closest available salon based on the customer's postal code for pickup/drop off.
- Additional $10/cat applies for 2nd cat and more.
- For customers who wish to select groomer/salon, transport will be at regular rate of $20/way.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
10% OFF Next Groom
Within 8 weeks from the last groom
Terms & Conditions
- Mondays - Thursdays, excluding public holidays.
- Only applicable if customer books an appointment happening within 8 weeks from the last.
- Valid for Essential, Classic, Signature grooms only.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
[Platinum Tier] 10% OFF Grooming
Terms & Conditions
- Applicable on all days except public holidays.
- Valid for Essential, Classic, Signature grooms only.
- Code is available for viewing under "Redeem Purrks" on the bottom left of your screen and should be applied when booking an appointment on Moego.
- Eligibility for this promo will not be committed nor reserved in advance.
- Not valid with other offers, promos or discounts.
- Neko Pte Ltd reserves the right to amend the term of this promotion without prior notice to the customer, and in the event of dispute shall have the final say in the settlement.
Please check our FAQ to learn how to redeem this voucher.
10% OFF First Stay
Terms & Conditions
- Offer valid only for the first appointment of new customers and does not apply to new cats added to existing customer accounts.
- Min 7D6N stay.
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable on blackout dates , with other promotions or discounts.
- Non-refundable or modifiable once paid for.
$39 Only for Classic Cabins
August to September 2025 bookings
Terms & Conditions
- Stay must be booked for Aug & Sep 2025.
- Min 5D4N stay.
- Valid for classic cabins at any outlet.
- Applicable for new and returning customers.
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable on blackout dates , with other promotions or discounts.
- Non-refundable or modifiable once paid for.
$43 Only for Deluxe Cabin
August to September 2025 bookings
Terms & Conditions
- Stay must be booked for Aug & Sep 2025.
- Min 5D4N stay.
- Valid for deluxe cabins at any outlet.
- Applicable for new and returning customers.
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable on blackout dates , with other promotions or discounts.
- Non-refundable or modifiable once paid for.
[Platinum] 10% OFF Hotel Stays
Terms & Conditions
- Min 4D3N stay.
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable on blackout dates, with other promotions or discounts.
- Non-refundable or modifiable once paid for.
Please check our FAQ to learn how to redeem this voucher.
25% OFF Total Bill
For bookings of 2 cats or more
Terms & Conditions
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable on blackout dates, with other promotions or discounts.
- Non-refundable or modifiable once paid for.
10% OFF First Housecall Groom
Terms & Conditions
- For new clients only.
- Offer is applied to Express & Essential Grooms only.
- Not stackable with other bookings.
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable with other promotions or discounts.
- Non-refundable or modifiable once paid for.
[Platinum] 10% OFF Cat Sitting
Terms & Conditions
- Offer is available for redemption under "Redeem Purrks" on the bottom left of your screen, and a screenshot should be presented to a Customer Service representative to apply the discount prior to booking payment.
- Cannot be split across multiple bookings.
- Not applicable on blackout dates, with other promotions or discounts.
- Non-refundable or modifiable once paid for
Please check our FAQ to learn how to redeem this voucher.
Frequently Asked Questions
What do I need to prepare before my cat's grooming session?
Our groomer will bring all necessary grooming equipment, such as a grooming table or non-slip mat, electric clippers, shears, and force dryers. Here are some things you need to prepare:
- A space ready for the groomer to work in, preferably a room to prevent fur from getting everywhere.
- An accessible electrical power point for power supply.
- Two clean towels for your pet (if a bath is involved).
- For light cleanup: a plastic trash bag, a vacuum cleaner, or a broom and dustpan.
- For appointments that include bathing, please provide access to a bathroom or a shower space for the groomer to use.
- If you have a preferred shampoo for your cat, please have it ready for your groomer to use!
What does my cat groomer need to know before the session begins?
Please inform our groomers of any illnesses, injuries/wounds, or aggressive/unpredictable tendencies that your pet might have.
Where will the grooming be conducted?
Groomers will bring a mat and conduct the groom at floor height for your cat's comfort and familiarity.
How many groomers will conduct the grooming session?
One groomer will be in charge of the grooming session. You may be asked to assist the groomer to help your cat feel safe and secure.
What is your payment and cancellation policy?
Payment is required in full at the time of booking.
You can cancel or modify your appointment for free up to 48 hours in advance. If you cancel or reschedule after this period, 50% of the payment will be retained.
Our prices are fixed unless additional services like dematting or undercoat removal are needed, which will be quoted after assessing your cat’s skin and coat.
How long does a mobile cat grooming session take?
Depending on the service, sessions typically range from 60 to 90 minutes.
Do I need to provide any cat grooming equipment?
No, our professional groomers bring everything needed, including brushes, clippers, towels, and cat-safe shampoos.
Is mobile cat grooming safe for senior or special-needs cats?
Yes! Our mobile cat grooming service is ideal for elderly, disabled, or medically sensitive cats who may struggle with travel or traditional salon visits. Our groomers take extra care to ensure their comfort.
What happens if my cat has fleas or matting?
Please note that our mobile cat grooming service does not include dematting or parasite treatments. If we discover fleas or matting, we may recommend a salon visit for your cat in order to address these conditions more comprehensively. Thank you for your understanding!
Book a Service for Your Kitty Today!
Please select your preferred location before proceeding with the booking.
Frequently Asked Questions
How do I apply discounts?
The codes don't work, what do I do?
For any issues, please contact our Customer Service team via WhatsApp at 6288 3636 (available daily from 10AM to 7PM).
