Better Cat Care isa Whisker Away.
Supercharge your cat parenting journey with our our free-to-join membership program! Better cat parents at the Neko Neko Club earn Purrks when they shop and groom with us, allowing them to redeem instant rewards, rise member ranks and unlock vouchers, gifts, experiences and more!
Be a Club Member Today!
Signing up is free, and you can immediately earn Purrks on all retail purchases & grooming services at Neko Neko! Watch them add up to climb the club tiers, redeem fantastic rewards, and unlock exclusive experiences.
Earn Purrks
Every $1 spent earns your 1 Purrk on any purchase at our store and services!
Birthday Special
Enjoy 50 Purrks on us on your birthday!
Discount on Services
Get discounts on our grooming or boarding services.
Tier Up with Neko Neko Club
Sign Up as a Member!
Boost Your Benefits with Platinum!
Club Tiers
Bronze
FREE Sign-up
Silver
min. $800 spend
Gold
min. $1,200 spend
| Bronze | Silver | Gold | |
|---|---|---|---|
| Earn Purrks ($1 spent = 1 Purrk) | ✓ | ✓ | ✓ |
| 50 Purrks on your Birthday | ✓ | ✓ | ✓ |
| Exclusive Partner Perks | ✓ | ✓ | ✓ |
| Tier Up Gift | ✓ | ✓ | |
| Discount off Workshops/Academy | ✓ | ✓ | |
| 1.2x Purrks on all grooming and retail orders | ✓ | ✓ | |
| 1.5x Purrks on all grooming and retail orders | ✓ | ||
| Early Access to Special Launches | ✓ | ||
| Surprise experiences | ✓ | ||
| $30 OFF Grooming Service Voucher | ✓ | ||
| $30 OFF Boarding Hotel voucher | ✓ |
New tier!
Platinum Tier Now Available
Supercharge your Better Cat Parent journey with Neko Neko Club's exclusive rewards with Platinum Tier!
Save Your Purrks for Fantastic Rewards!
$10 OFF
retail voucher
600 PURRKS
$40 OFF
retail voucher
2,400 PURKKS
$20 OFF
retail voucher
1,250 PURRKS
$20 OFF
grooming voucher
1,250 PURRKS
Our Growing Partners
10% OFF Semi-Guided Art Jam with Cats
Wildflower Studio
$180/month for 3-month membership
Sweat Science Studio
10% OFF Photo Sessions
Pojeu Studio
15% OFF Sunset Dinner Cruise
Cat Cruise
Frequently Asked Questions
How do I start earning Purrks?
Signing up for an account will allow you to start earning Purrks right away.
What Do I Earn Purrks On?
Purrks are accumulated through in-store purchases, online retail orders, and grooming appointments.
How do I Redeem Purrks?
Click the button on the bottom left of your screen to gain access to your Neko Neko Club rewards!
What is the reward point conversion rate?
Purrks are points you earn on walk-in purchases, online orders and grooming appointments you make with us.
- For Bronze tier members, every $1 spent earns you 1 Purrk.
- For Silver tier members, the conversion is $1 to 1.2 Purrks.
- For Gold tier members, the conversion is $1 to 1.5 Purrks.
- For Platinum tier members, the conversion is $1 to 2 Purrks.
When do my reward points expire?
Purrks expire 12 months from the time they are accumulated.
They cannot be reinstated after expiration.
What Happens To My Purrks Once I Upgrade To Platinum Tier?
When you upgrade to the Platinum Tier, your Purrks will carry over seamlessly!
Will I still have access to my existing vouchers if I upgrade from Bronze/Silver/Gold to Platinum?
If you redeem a voucher before upgrading, it will stay in your account. However, once you upgrade to the Platinum Tier, any unredeemed vouchers from previous tiers will disappear. Enjoy the enhanced benefits of the Platinum Tier with access to 10% off vouchers!
Neko Neko Club Terms & Conditions
Purrks will expire after 12 months from the time they are accumulated and will not be reinstated.
Purrks cannot be transferred from one member to another member.
Vouchers redeemed can only be used by the member themselves and for their cat(s) and cannot be transferred to another member.
There will not be any refunds for membership termination.
