You may select "Pick Up" at your preferred Neko Neko Cat Store on the checkout page.

We require 1 working day to process and pack your order. Please make your way down to the store only when you have received a Collection is Ready SMS and/or email from us!

If you have an urgent request, please WhatsApp us at 62883636 for assistance in expediting your pick-up.

Please make sure you enter your mobile number and e-mail accurately prior to paying for your order. Phone numbers should be entered in an 8 digit format, without spacing. We do not dispatch SMS updates to international numbers.

All online orders will be made available for pick-up at the our Brighton Crescent outlet.

📍77 Brighton Cres, #01-01, Singapore 559217

We are open from 10AM - 7PM.

Jalan Kayu outlet is open daily.
Brighton Crescent, Serangoon North & Jalan Malu-Malu outlets are closed on Tuesdays.

Yes - Please flash the collection SMS or email sent to you when attempting to collect your order.

Orders for collection will be held for a week. If orders remain uncollected past that time, we reserve the right to dispose of the order and its contents. A refund will not be provided in such instances.

If you would like to pick up some items, and have other delivered, please place two separate orders.